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      您所在位置:首頁>幫助中心>常見問題>一卡通

      什么是一卡通

      新東方學員在首次報名成功后,需辦理一張新東方一卡通并輸入自己設定的6位卡密碼,此卡做為新東方學員進入新東方教學區和教室的唯一憑證,卡密碼作為辦理轉退班等業務時學員身份驗證的方式。新東方一卡通不僅替代了原有的紙質聽課證的所有功能,未來還將拓展實現儲值、積分等功能。故請您務必保管好一卡通,并牢記您的卡密碼。

      如何使用一卡通

      四大功能

      1. 掃描二維碼查報班信息、給教師評分
      2. 自助電子考勤
      3. 持卡領教材
      4. 辦理其他相關業務

      使用秘笈

      作為走遍新東方之神器,您可以使用一卡通進行以上便捷、準確地進行以上4項事宜,在遇到具體問題時將會有專業的新東方校區工作人員為您答疑解惑,本手冊主要介紹自助功能,從而更方便您在新東方的學習生活。

      1、掃描二維碼查報班信息、給教師評分

      一卡通卡片上的二維碼位于“卡片反面的右上方”,掃描該二維碼將進入“學員自主查詢系統”,系統自動帶入卡號,學員需輸入自己的“手機號”即可登錄查看自己的報班信息及班級詳情,并且可以對老師進行評分。請注意此處的手機號是您在報名時輸入的手機號,如有變更,請及時至新東方報名點進行更新。

      2、自助電子考勤

      若您進入欲上課校區后,可在校區內配備的“一體機”上自助刷卡考勤,界面上將展現您當天或當次課程的詳細信息,您到對應的教室等待上課即可。

      神器的管理問題

      1. 手機號變更
      若您的手機號發生變更,請及時到新東方報名點進行個人信息更新,以免影響您使用“學員自助查詢系統”及“電子簽到”等功能。
      2. 一卡通掛失/解掛/補卡
      3. 換卡、退卡
      4. 卡密碼修改
      5. 卡片損壞后的處理

      常見問題解答

      1. 問:新東方一卡通是否會消磁?
      答:新東方一卡通選用的是cpu卡,不會出現消磁現象。

      2. 問:新東方一卡通是否可以轉讓?
      答:新東方一卡通只限個人使用,一人一卡,不得出租、抵押、轉讓或轉借他人。即使是將自己報名的班級轉給別的學員,也不需要將卡片轉讓出去,這一點和原來的紙質聽課證不一樣了。

      3. 問:新東方一卡通若遺失了是否會被不法分子盜用個人信息?
      答:新東方一卡通選用的是目前最為安全、高級的cpu卡片,需要專門的讀卡器配備專門的解密機制才能讀出信息,遺失后不會造成任何個人信息的泄露,請放心使用。

      4. 問:我報了N多個班級是否需要辦理N張新東方一卡通?
      答:不需要,不管在新東方報名多少個班級,均只需要使用一張一卡通即可,所有班級的所有業務均可使用該卡來完成。

      注意事項

      1. 新東方一卡通需由新東方學員本人隨身攜帶,妥善保管,正確使用。一卡通卡片內置電路芯片,防止高溫磨損,禁止涂畫、彎曲、打孔等,否則后果由持卡人自行承擔。

      2. 新東方一卡通若是遺失,持卡人應及時班級掛失手續,否則造成的損失由持卡人承擔。拾獲他人的新東方一卡通煩請及時交送到任一新東方校區或報名點。

      3. 持卡人在使用相關設備時具有愛護的義務,發現設備異常時,應及時與新東方工作人員取得聯系。故意損壞設備將按新東方學校的有關管理條例進行處理。

      4. 請您務必在辦理業務時出示本人的新東方一卡通,在上課前務必刷卡進行考勤確認。

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